Returns & Exchanges

We want you to love your STATE bag, but if it's not the perfect fit, we accept returns and exchanges on unused items in original packaging within 30 days of delivery. Please note that personalized or final sale items are not eligible for return.

1

Initiate Your Return

Visit our online Returns Portal and enter your order number and shipping zip code to start the process.

2

Choose Your Method

Select whether you would like to exchange your item for a different color or style, or receive a refund to your original payment method.

3

Print and Pack

Download and print your prepaid shipping label, then securely pack your items in their original box with all tags attached.

4

Drop Off and Track

Drop your package at any authorized carrier location and keep your tracking number handy until your refund is processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing